Refund Policy
Return Policy
We try our best to meet your expectations but if for some reason, we’ve missed a spot then we have convenient Exchange/ Refund policies at your disposal.
Returns are subject to the following conditions :
· Only domestic orders can be returned.
· All custom made orders are non-returnable.
· The item(s) should be unused, unsoiled and unwashed.
· The packaging should have the original tags in place.
· Return should be initiated within 7 days from the receiving date.
· In case you have received a wrong shipment or damaged product then please inform us within 48 hours of delivery of the product.
- We might ask for images to assess your return access. Kindly assist with the requirements if needed.
Reverse Pick Up
A reverse pick-up will be scheduled within 2-3 business days. Reverse pickup facility is available in limited areas. In case reverse pickup is not available, you shall have to ship the product back to us. Our team shall get in touch and assist you with the information.
Exchange/Replacement
No reverse charges shall be charged. We shall bear the cost of return and fulfillment of exchange. Free reverse pickup and exchange can be availed only once per order.
Return /Refund
Shipping charges and cash of delivery charges, if applicable are non-refundable. The rest of the amount shall be credited back to you.
In case an error has occurred from our end, we shall not deduct any amount and refund the full payment.
Mode of refund :
· Prepaid Orders : Amount shall be credited to the same account
· COD/Bank Deposit/ PayTM : We shall need the bank details to process the refund.
Amount shall be refunded post receiving and quality checking the return product. It shall be paid out within 5-7 days post the receiving.